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TERMS and CONDITIONS Ms Sew N' Sew's Quilt Shop Policies – Terms and Conditions Ms Sew N' Sew's Quilt Shop is a retail fabric and quilt shop with a store front located in Wiggins, MS. We strive to offer only quality fabrics and exceptional service to our customers. We provide a wide variety of high quality cotton quilting fabrics, batiks, canvas, grunge, etc., as well as sewing, embroidery, and longarm machines, all the sewing notions, threads and quilting tools you may need. For those of you who enjoy the quilting aspect part of quilt making we also offer longarm rentals where you can come in and quilt your own quilt. We provide a variety of classes of all levels. Our shop is well known for its rental services of longarm quilting machines, a wide variety of fabrics and assortment of kits available. These ‘one of a kind’ exclusive kits are available in store or can be purchased on the online ‘Shopping’ page of our website. We hope to inspire you and see you soon. Returns & Refund Policy Providing the highest quality goods is very important to us at Ms Sew N' Sew's Quilt Shop. In order to be eligible for a refund, we must be notified within 3 business days from receipt of your order. Please note, cut fabrics, books, patterns and sale items are non-refundable. Proof of purchase must be included in the package. Postage fees are non-refundable. Any return shipping costs are the responsibility of the customer. If your refund is approved, refund will be provided in the form of a store credit. Shipping Policy We ship all parcels by United Postal Service. Domestic packages generally take 3 – 5 business days. Orders will be processed and shipped within 2 – 3 days from receipt of confirmed order. A United Post Tracking number will be provided with each parcel order shipped. Unfortunately, we cannot take responsibility for undelivered purchases. We cannot offer a credit or refund in the event of a lost or undelivered purchase, or goods damaged in transit. Should you need to contact us, please contact us by email at Privacy Policy Ms Sew N' Sew's Quilt Shop takes your privacy seriously. We will not sell or distribute your personal information to any commercial third party, except those that are in need to process the order (i.e. PayPal). Our website is secure. Your personal information is fully encrypted on our external payment processing site. We cannot be held responsible for any breaches of account. By signing up for our emails, you will not receive unnecessary spam. We use your email address as a way of advising you of new and featured items, classes, events and other information to make your shopping experience enjoyable. Our goal is to provide you with the best possible service and experience when shopping on our site. We appreciate every one of our customers. If you have any questions, we are an email or phone call away. We thank you for your business. BJ and Deana at Ms Sew N' Sew's Quilt Shop